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Feedback

Whether you think we’re doing something right or you think we could improve – please let us know.

 

  • Complete the Feedback form below.

  • While at the Centre you can leave a note in the Suggestion Box at reception
     

If you have a complaint about the service you’ve received, please phone to speak with the Manager on 9560 3011.  In order for your complaint to be investigated you may be asked to put the details in writing.

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The manager investigates complaints and actively looks for areas for improvement. Your views, including complaints, are an important part of our learning and help us review our processes and maintain the best environment possible for health and wellbeing. If a complaint you make is not resolved to your satisfaction, you may wish to contact:
 

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Health Care Complaints Commission
T: 9219 7444
www.hccc.nsw.gov.au

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NSW Ombudsman
T: 9286 1000
www.ombo.nsw.gov.au

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Feedback is taken seriously and is used to help us reflect on how we can improve.

Contact us today

Subject

Leichhardt Women’s Community Health Centre provides client centred and trauma informed wrap-around health services, support and education to marginalised and financially disadvantaged women.

 

LWCHC is committed to embracing diversity and eliminating all forms of discrimination in the provision of health services. LWCHC welcomes all women irrespective of ethnicity, mental health, history of suicidality, drug use, faith, sexual orientation, or gender identity.

 

We are not a crisis counselling or drop-in centre. Our practitioners see women by appointment. Phone us to find out more or to book an appointment: 9560 3011. If you have an urgent medical condition, please go straight to the hospital or dial 000.

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Funded by NSW Health

Contact

+61 2 9560 3011

55 Thornley Street,
(Cnr Cary Street)
Leichhardt NSW 2040


PO Box 240
Leichhardt NSW 2040

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Leichhardt Women’s Community Health Centre (LWCHC) acknowledges and pays  respect to the Gadigal and Wangal people of the Eora Nation as the Traditional Custodians  of the land on which we work. We acknowledge the continuation of cultural and spiritual practices  of Aboriginal and Torres Strait Islander peoples. LWCHC supports The Uluru Statement From the Heart.

© Copyright 2024 Leichhardt Women’s Community Health Centre. 

We want to hear your feedback so that we can continue to improve our service. Answers are confidential and you can choose to remain anonymous by not leaving your name and contact number below.

  1. Which service/s are you currently or have previously used at Leichhardt Women’s Community Health Service (LWCHC)? Select all that apply:*

Which service/s are you currently or have previously used at (LWCHC)?

2. How satisfied are you with the service(s) that you received?*

(1 = not at all satisfied, 5 = completely satisfied)

How satisfied are you with the service(s) that you received?
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2
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5

3.  Was the service provided in a safe way where you felt supported and heard?*

(1 = not true at all, 5 = completely true)

Was the service provided in a safe way where you felt supported and heard?
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2
3
4
5

4. Do you have any comments or additional feedback on your experience of the team at Leichhardt Women’s Community Health Centre?

5. What areas do you think we need to improve on? Select all that apply:*

What areas do you think we need to improve on? Select all that apply?

6. Are there any services you would like us to offer more of in the future?

7. How likely are you to recommend Leichhardt Women’s Community Health Centre to a family member or friend?*

How likely are you to recommend LWCHC to a family member or friend?
Extremely likely
Very likely
Likely
Maybe
Not at all

Please submit your feedback once completed. Providing your contact details is voluntary.

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